FAQs
How do I know which size to choose?
Most designs are based on basic US sizing. Products marked as "over sized" already run on the larger size fit. Regular items are basic sizing. If an item runs small it will be stated in item description.
When will I receive my order?
Once collections launch, shipping date for that collection will be announced. The shipping option selected at check out applies after stated shipping date of new collections. For existing products, please allow 1-2 business days for shipping. Arrival times vary depending on your location and selected shipping.
Can I return an item?
Due to current delivery options, we are not able to offer returns or exchanges. For the best experience, we suggest reaching out to us via email or Instagram if you have any questions or doubts about your order.
How can I become a TMC brand ambassador?
If you are interested in becoming a brand ambassador for The Melo Crew, please email us marketing@themelocrew.com
If you have any further questions email help@themelocrew.com